Request Your Information

Your Rights Under Federal Law

You have the right to:

Request a copy of all information we have on file about you
Request correction of inaccurate information
Dispute your high-risk status with supporting evidence
Request deletion of information (where legally permitted)

Response Time: We will mail your information via USPS Certified Mail within 30 days of receiving your request.

Privacy: Your information will be kept confidential and used only for verification purposes.

Request Submitted Successfully!

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We will review your request and mail your information via USPS Certified Mail within 30 days.

Personal Information

First Name *

Last Name *

Last 4 Digits of Social Security Number *

Required for identity verification

Mailing Address

Your information will be mailed to this address via USPS Certified Mail

Street Address *

City *

State *

ZIP Code *

Email Address *

For status updates and confirmation

Phone Number *

For verification if needed.
A phone number is required to process your request. It will be used solely by RTOAsk staff to contact you by phone regarding your request or dispute only. It will never be used for marketing or SMS communications. Your information is secured upon submission and accessible only to authorized RTOAsk administrators.

Request Type

What type of request are you making? *

What are you disputing?

Check all that apply:

Late Or Non-Payment

Collections

Contract Violation

Property Damage

Fraudulent Activity

False Information

Other

Additional Details or Explanation *

Required: Please explain the reason for your request

Please provide a detailed explanation for your request

Identity Verification

Security Question: What property or equipment did you rent from an RTOAsk member?

Helps us verify your identity

Upload Photo ID (Driver's License, Passport, etc.) *

Click to upload or drag and drop your photo ID

Accepted: JPG, PNG, PDF (Max 10MB)

Your ID will be kept confidential and used only for verification

Photo ID is required

Upload Supporting Documents (Optional)

Click to upload or drag and drop supporting documents

Evidence, receipts, photos, etc. (Max 10MB each, up to 5 files)

If disputing, include any evidence that supports your case

Security Verification

Please complete the security check below to continue

Please complete the security verification

Your information is protected and will only be used for verification purposes.

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